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Innovative - Information Technology - Performance Marketing


Management of Change

I have extensive experience working with business to help it identify opportunities for improvement in its processes.  Once opportunities are identified and agreed, I manage implementing process change and any associated information systems implementation, integration, or enhancement work.
 
I have worked in the IT industry for over 20 years.  During my career I have worked in the following areas:

·         Customer support,

·         Presales support,

·         Training,

·         Software Architecture and Development,

·         Project management,

·         Network Administration,

·         Systems Administration,

·         Business Information Systems Implementation
(Microsoft Great Plains Dynamics, TM1 Perspectives, Aurion HR System, Microsoft Project Server, Integration work using .Net, SQL Server, Datawarehouse design),

·         Management reporting (Design of management reports and dashboards),

·         Quality assurance compliance including quality procedures development
(ISO 9001 certification),

·         Corporate Governance compliance through development of governance procedures and the auditing of these procedures
(SOX 404 Compliance).

·        Managing Software Developers, Business Analysts, Infrastructure Support departments (check out ITIL section) - 15 years experience managing people

·        Web Site Design and Development utilising Wordpress, MySQL, PHP.

·        Search Engine Marketing/Search Engine Optimisation

·        Social Media Strategy

My Contact Details



How I can Help:

  1. Interface between technical and non-technical teams
  2. Identification and Implementation of Cost Reduction opportunities
  3. Business Process Improvement
  4. Change Management/Project Management
  5. Designing Software solutions
  6. Designing IT Infrastructure solutions
  7. Managing teams
  8. Digital Strategy

I can identify opportunities for the business to improve its processes and reduce its costs.  I can then manage the process of implementing the necessary change, ensuring that the functions continue to be serviced through the change process, and at the end of the change that tangible wins can be easily identified.
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